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How Did Papaya Slash Support Costs Without Adding Headcount?

When Papaya saw support tickets surge, they faced a tough choice: hire more agents or risk slower service. Instead, they found a third option—one that scaled their support without scaling their team.

The secret? An AI-powered support agent from Maven AGI that started resolving customer inquiries on day one.

With Maven AGI, Papaya now handles 90% of inquiries automatically - cutting costs in half while improving response times and customer satisfaction. No more rigid decision trees. No more endless manual upkeep. Just fast, accurate answers at scale.

The best part? Their human team is free to focus on the complex, high-value issues that matter most.

Hey {{first_name|bro}},

This email might suck but I’ll explain why.

I pretty much got nothing done today, not because I was lazy, but because I couldn’t.

And now?

When it’s finally time to work?

I fall asleep leaving me with only a few hours.

But I’m not going to let that stop me…

Even though I only have 10 min to write this email, even though most people would give up here, I’m not letting my streak go.

Now look, I’m not trying to brag or anything, I’m trying to relay a message…

Make streaks and keep them.

Because streaks really shine on days when things aren’t going your way.

Cya bro,

John

—John

S: 132

T: Keep them streaks

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