alligator vs crocodile

How Did Papaya Slash Support Costs Without Adding Headcount?

When Papaya saw support tickets surge, they faced a tough choice: hire more agents or risk slower service. Instead, they found a third option—one that scaled their support without scaling their team.

The secret? An AI-powered support agent from Maven AGI that started resolving customer inquiries on day one.

With Maven AGI, Papaya now handles 90% of inquiries automatically - cutting costs in half while improving response times and customer satisfaction. No more rigid decision trees. No more endless manual upkeep. Just fast, accurate answers at scale.

The best part? Their human team is free to focus on the complex, high-value issues that matter most.

👉 Curious how they did it? Read the full case study to learn how Papaya transformed their customer support

Hey {{first_name|bro}},

All my life, I’ve never really known the difference between an alligator and a crocodile.

I mean, I knew they were a bit different but they’re pretty much the same right?

No.

And that’s not it…

Alligators are more stealthy when it comes to hunting, whereas crocodiles are more aggressive.

Now does that matter? not really…

But it’s a good example of how detailed you have to be in your research.

If you’re researching your ICP in real estate, you need to know all the little differences between the groups.

Because if you mess up even one detail, then you could end up breaking trust.

So, instead of telling you not to forget this and use it everytime you write an email, I’m just going to give you something to remind you…

And every time you see it, you should research harder.

HERE IT IS.

—John

S: 144

T: Have a look inside the link